Everything You Need To Succeed


Quick Tips

Penn Residential Services is comprised of a staff of 52 full time and 200 student employees who are dedicated to delivering responsive and efficient services to our residents. To help ease the transition to Living Penn, we have created a hub of resources to quickly answer questions and provide you with the tools for success.

At Move In, your room should be clean, in good repair and contain specified amounts and types of furniture.
To confirm this to be the case, or to report missing items or pre-existing damage to Residential Services, residents, with all roommates, should make a thorough check of the living space.

After completing this, go to MyHomeAtPenn. Log in with your Pennkey and password, and follow these steps to do your inventory review:

Step 1: Select the “Inventory” tab
Step 2: Select the “Room Inventory and Condition” listed as ready for review
Step 3: Click “Review”
Step 4: Add comments as needed, and when you and your roommates concur with the comments, mark the agree check box for each item
Step 5: When you have finished, submit your review
Step 6: Once submitted, the review cannot be changed


-   For doubles, triples and quads, only ONE occupant may complete the review. Roommates MUST collaborate on the review in order to insure that the completed review reflects everyone's views. 
-   After September 6, the review site will be closed to residents.
-   This process is geared to help you avoid charges at move out. It does NOT report an item for repair.
-   To request repair for a reported item, please visit AiM Maintenance Request, the Facilities Service maintenance request website, via the Penn Portal web page.

Please take special care to note any of the following now, as at the end of the academic year your room will be inspected and you may be charged for items such as:


  • Holes in Walls or Doors (only holes one inch or larger)
  • Damaged or Missing Furniture
  • Ceiling Damage
  • Carpet or Tile Damage (only with sub flooring visible – not frayed or stained)
  • Dirty Rooms or Trash Left Behind
  • Other Major Damage to Room

These items, along with cleaning issues and trash left behind in rooms, are the most common items charged to residents as post-move out damage billing.

  • Keep all furniture supplied *in* your room; do not place unwanted pieces in hallways
  • Keep your spaces clean -- store food appropriately, throw away trash promptly and minimize clutter to keep out pests
  • Use ONLY sticky tack or poster putty when hanging items on room or apartment walls -- no nails, tacks, pushpins, Command strips, or other devices or hardware

Visitors to the residences must sign in with a photo ID and be accompanied at all times by their resident host who must carry their valid PennCard. A host is responsible for their guests at all times.


Visitors may sign in guests in Hill, KCECH, and NCH for the purpose of dining together in the Penn Dining Halls of those buildings. This policy only applies during the “open” hours in those dining facilities. Visitors cannot sign in guests to those buildings outside of the open hours of those Dining Facilities.


A Penn host must be verified and approved by the staff at the Information Center or security guard. Guests should be prepared to show some form of acceptable photo ID on request, including government issued cards, student photo ID, etc. Following approval, guests will be registered and permitted to enter. Hosts are expected to remain with their guests. To better accommodate residents' guests who need repeated access to a specific residence for 1- 3 days, a special guest pass system exists. Access is renewable, but the resident host must still accompany their long-term guest. Distribution of guest passes is handled at all Information Centers.


Once a resident has registered a guest and received a pass, the guest must display the pass and a photo ID each time s/he enters the residence. Special access requests can be made at any Information Center.


PennCard access is restricted between 2 am and 6 am to “residents only.” Residents who have forgotten or otherwise do not have their PennCards will be expected to have their access verified at the Information Center. Residents should familiarize themselves with access procedures in order to instruct guests appropriately.