Resources

Maintenance

Every room in the residential system is inspected prior to move-in to ensure that it is clean, in good repair and furnished with the inventory specified for the room or apartment. Below are additional ways we can all take care of our buildings. 

Quick Tip

Residents can help take care of their community by taking good care of their rooms and public spaces, keeping them clean and reporting needed repairs or emergency issues.  We ask that residents help to minimize wear and tear on carpets, upholstered furnishings and wall surfaces. Preserving the house in good condition and properly utilizing the house operating systems will make for a more comfortable environment for all residents.

Housekeeping is provided seven days/week (except holidays) for all common areas in the residences, such as corridors, lounges, lobby areas, laundry rooms, and shared bathrooms in the traditional residences. 

To request routine repairs for your room or floor, use the work order website (AiM) at  www.collegehouses.upenn.edu/request.

Emergency facilities issues should be called into Facilities directly:  24-hours a day at 215-898-7208.

Maintenance is provided to individual rooms and public spaces as requested, as scheduled by the University, or in response to emergencies.

 

Contact your Info Center and Residential Services Manager for follow up on initial requests and for additional help.